We aim to provide support that is respectful, safe and clear. Any concern about abuse, neglect, harm or immediate risk will be treated seriously.

What we will do

• ✓ Listen to concerns carefully.
• ✓ Record relevant information clearly.
• ✓ Escalate serious concerns to the right authority where appropriate.
• ✓ Encourage emergency support where there is immediate risk.

Emergency advice

If someone is in immediate danger, call 999. If there is a non-urgent safeguarding concern, contact the local council adult safeguarding team.